Maamoul Um Sultan No Sugar - 1 Kg - 65 pieces
Maamoul Um Sultan No Sugar - 1 Kg - 65 pieces
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A lighter take on a classic favourite, Maamoul Um Sultan No Sugar is made for those who want to enjoy rich, traditional maamoul without added sugar. Soft, delicate and perfectly portioned, each piece delivers the authentic taste of Arabic maamoul with a melt-in-the-mouth texture and satisfying filling. Ideal for family sharing, gifting, office treats, or serving with Arabic coffee and tea.
The 1 kg pack is made for gatherings and Majlis hospitality. Baked in the UAE. Store in a cool, dry place.
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Good quality dates filled Mamoul
I am writing to express my disappointment with the maamoul I received from your website, as the products delivered were significantly different from what was advertised.
When I placed my order, the sugar-free date-filled maamoul appeared much larger in size on your website. However, upon delivery, I was shocked to find that the actual pieces were extremely small compared to the pictures displayed. This is unacceptable and does not meet my expectations as a customer.
Furthermore, I noticed that the sugar-free date maamoul in the bracelet-shaped design (Asawer) breaks apart easily, and the taste does not reflect the quality I would expect from date-filled maamoul. Overall, I am very dissatisfied with the quality of the products.
I feel that there is a clear lack of transparency between the products advertised on your website and the products actually delivered to customers.
I also tried contacting your team through WhatsApp to explain my concerns, but I received no response to my messages. Being ignored when attempting to resolve a complaint is unacceptable and has only added to my frustration.
I would therefore like to return the maamoul and receive a refund. Please advise me on the return procedure and confirm how this matter will be resolved.
